Track your shipment
Stay on top of your shipment every step of the way. All you need is your order number to see real-time status.
Open tracking portalWhat to expect
- 1
Received in Florida
We confirm your package arrived at our South Florida warehouse and notify you.
- 2
Ready for the container
Your package is packed, labeled, and assigned to the next maritime container.
- 3
In sea transit
The container is on its way to Central America with your shipment aboard.
- 4
Arrived at destination
The container has landed at port and cleared through customs.
- 5
Delivered
Delivery photo available in the portal — straight to the recipient's door.
Can't find your order number?
We send it to you when we confirm your shipment. If you lost it, message us on WhatsApp and we'll resend it right away.
Message us on WhatsAppFrequently asked
How long does shipping take? +
Transit time varies by destination, but is typically 18–28 days from pickup to delivery.
Do I get notifications automatically? +
Yes — we send SMS and email updates at every status change.
Who receives the delivery photo? +
You and the recipient both get the photo and confirmation in the portal.